Terms & Conditions

Last Updated: 18/11/2025

Welcome to “Dhiraj Jewellers”, owned and operated by “Dhiraj Jewellers”, located in Nagpur, Maharashtra, India. By accessing or using this Website, you agree to the following Terms & Conditions (“Terms”). Please read them carefully.

1. Acceptance of Terms

These Terms constitute an electronic record under the Information Technology Act, 2000 and its applicable rules. Your continued use of the Website constitutes acceptance of these Terms.

2. Eligibility

You must be at least 18 years old to use this Website or make purchases. If you are under 18, you may use the Website only under the supervision of a parent or legal guardian.

3. Account Registration

You agree to provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your account credentials.
Any activity on your account will be considered authorized by you.

4. Products & Pricing

All product information, descriptions, and prices are displayed in Indian Rupees (INR).
Prices may change without prior notice.
We make every effort to display product details accurately, but errors may occur.

5. Orders & Payments

By placing an order, you make an offer to purchase the product(s).
We reserve the right to accept or reject any order.
Payment must be made using approved payment gateways available on the Website.
We do not store your card information; payments are processed securely by third-party providers.

6. Shipping & Delivery

Delivery timelines vary based on your location.
Risk and ownership of products pass to you upon delivery.
Ensure your delivery address is correct; we are not responsible for delays or non-delivery caused by incorrect details.

7. Returns, Exchanges & Cancellations

Please refer to our separate Refund and Return Policy (if available).

Customized jewellery, engraved items, or made-to-order designs are not eligible for returns unless defective.
Refunds, if issued, will be processed via the original payment method.

8. Intellectual Property Rights

All content, images, logos, designs, and graphics on this Website are the property of “Dhiraj Jewellers”.
You may not copy, reproduce, or distribute content without prior written permission.

9. Prohibited Activities

You agree not to:

Use the Website for any unlawful activity
Upload harmful files or malware
Attempt unauthorized access to the Website
Copy or extract data using bots, crawlers, scraping tools, etc.

10. Limitation of Liability

To the maximum extent permitted by Indian law:

We are not liable for indirect, incidental, or consequential damages.
We do not guarantee uninterrupted access to the Website.
Our total liability for any claim shall not exceed the amount paid by you for the product in dispute.

11. Indemnification

You agree to indemnify “Dhiraj Jewellers”, its directors, employees, and affiliates against any claims arising from your misuse of the Website or breach of these Terms.