Last Updated: 18/11/2025
Your privacy is important to us. This Privacy Policy explains how “Dhiraj Jewellers” collects, uses, discloses, and protects your personal data when you use www.dhirajjewellers.com.
This Policy is compliant with:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures) Rules, 2011
- Digital Personal Data Protection Act (DPDP Act), 2023
1. Information We Collect
We collect the following types of data:
a. Personal Information
- Name
- Email address
- Phone number
- Billing & shipping address
- Gender (optional)
b. Payment Information
- Payment details (processed by secure payment gateways)
- We do not store full card numbers or CVV codes.
c. Technical Information
- IP address
- Browser details
- Device information
- Cookies & tracking data
2. How We Use Your Information
Your data is used for:
- Processing and delivering orders
- Customer support and communication
- Personalizing your experience
- Improving site functionality
- Sending marketing messages (only with your consent)
- Fraud detection and security monitoring
- Compliance with applicable law
3. Legal Basis for Processing (DPDP Act 2023)
We process data based on:
- Your consent
- Performance of a contract (order processing)
- Legal obligations
- Legitimate business interests
4. Cookies & Tracking Technologies
We use cookies for:
- Enhancing user experience
- Analyzing website traffic
- Saving preferences
- Marketing (if consented)
You can disable cookies through your browser settings.
5. Sharing of Personal Data
We may share your information with:
- Delivery partners
- Payment gateway providers
- IT and hosting service providers
- Legal authorities (upon valid request)
- Marketing partners (only with explicit consent)
We do not sell your personal data.
6. Data Security
We use reasonable security practices and procedures as per IT Act and DPDP Act, including:
- Encryption
- Secure servers
- Restricted access
- Regular security audits
However, no method is 100% secure.
7. Data Retention
We retain your data:
- As long as your account is active
- As required by tax, accounting, or legal regulations
- Or until you request deletion (where applicable)
8. Your Rights (Under DPDP Act, 2023)
You have the right to:
- Access your personal data
- Request correction
- Request deletion
- Withdraw consent
- Request grievance redressal
- Nominate another person to act on your behalf (as per DPDP rules)
To exercise these rights, contact us on below:
📧 Email: newdhirajjewellers@gmail.com
📞 Phone: +91 712 274 3070
🕒 Response Time: Within 30 days
9. Third-Party Links
Our Website may contain links to external sites. We are not responsible for their privacy practices.
10. Children’s Privacy
We do not knowingly collect personal data from individuals under 18 years of age.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted here.
12. Contact Us
For privacy-related queries, contact:
📌 Address: Dhiraj Jewellers,
Manewada Cement Rd,
Opposite to Indian Bank,
Mahatma Fule Nagar,
Ulhas Nagar, Ayodhya nagar,
Nagpur, Maharashtra 440027, India.
📧 Email: newdhirajjewellers@gmail.com
📞 Phone: 0712-2743070